1. Job Title: Cashiers (18 Positions)

Main Responsibilities:

Receive Payments from Patients:

• Collect payments for health services (consultations, lab tests, medications, etc.).
• Issue official receipts and ensure proper documentation.

Manage Cash Transactions:

• Keep accurate records of all cash received and disbursed.
• Ensure daily balancing of cash and report discrepancies immediately.

Prepare Daily Financial Reports:

• Compile and submit daily revenue reports to the health center accountant or administrator.
• Reconcile cash with receipts at the end of each working day.

Deposit Revenues:

• Deposit daily collections to the health center’s bank account as instructed.

Assist in Billing and Insurance:

• Support the process of invoicing and follow-up with community-based health insurance (Mutuelle), RSSB, and other insurers.
• Verify patient eligibility and insurance coverage before billing.

Ensure Financial Transparency and Accountability:

• Follow financial procedures as per government and Ministry of Health guidelines.
• Prevent fraud or mismanagement of public funds.

Maintain Financial Records:

• File all receipts, cash books, and related financial documents in an orderly manner for audit purposes.

Participate in Inventory Checks (when needed):

• Collaborate with the pharmacy or storekeeper to track payment-related stock movement.

Support Internal and External Audits:

• Provide required documentation and explanations to auditors.

Other Tasks Assigned by Management:

• Carry out any other duties related to finance or administration as assigned by the health center manager or accountant.

Qualifications

• Advanced Diploma in Accounting , Commerce with 0 Year of relevant experience

• Bachelor's Degree in Business Administration with specialization in Accounting/ Finance with 0 Year of relevant experience

• Diploma(2) in Accounting, Commerce and accounting with 0 Year of relevant experience

Required competencies and key technical skills

• Ability to maintain discretion and confidentiality

• Confidentiality, ethical and teamwork skills;

• High level of integrity, confidentiality and professional ethics;

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2. Job Title: Accountant A1 (16 Positions)

Job responsibilities

• Payments of the received requests (Invoices from Suppliers, salaries and related benefits) in finance

• Recording of Financial transactions in Health Center’s books of accounts

• Filling and reporting of Financial Statements

• Daily Control of the revenues received by the cashier and whether all money is recorded in cash journal and deposited in the bank account of the health center

• Deal with human resource activities

• Follow up and facilitate the procurement process and procurement plan

• Follow up and facilitate inventories and assets of the health center

• Follow up finance transactions and reporting system

• Comply with taxes declaration regulation

• Perform other related duties as required by his/her supervisor

Qualifications

• Advanced Diploma in Accounting with 0 Year of relevant experience

• Bachelor's Degree in Accounting, Finance, Business Administration-Accounting with 0 Year of relevant experience

• Bachelor's Degree in Accounting with an Accounting Professional Certificate with 0 Year of relevant experience

• Bachelor's Degree in Business Administration with specialization in Finance with 0 Year of relevant experience

Required competencies and key technical skills

• Resource management skills

• Decision making skills

• Time management skills

• Risk management skills

• Digital literacy skills

• Fluency in Kinyarwanda, English and/or French. Knowledge of all is an added advantage.

• Proficiency in financial management systems

• Result oriented

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3. Job Title: Data Managers A1/A0 (12 Positions)

Job responsibilities

Data Collection and Management

• Ensure accurate and timely collection of patient data from service delivery points (e.g., OPD, maternity, ART, immunization).

• Maintain electronic and paper-based registers and tools (HMIS, DHIS2, OpenMRS, etc.).

• Regularly update patient records and ensure confidentiality and security of data.

Data Entry and Analysis

• Enter data into national health information systems (like HMIS and DHIS2).

• Clean and validate data to ensure accuracy and completeness.

• Generate reports and dashboards for internal use and for submission to district or national level.

Reporting

• Prepare and submit monthly, quarterly, and annual reports (e.g., HMIS, PEPFAR, community health reports).

• Meet reporting deadlines set by the Ministry of Health, Rwanda Biomedical Center (RBC), or partners.

• Share performance indicators with health center leadership for improvement planning.

Data Quality Assurance

• Participate in data quality audits (DQA) and conduct routine internal checks.

• Provide feedback to service providers on data quality issues.

• Implement corrective actions for identified data quality problems.

Capacity Building and Support

• Train and mentor health care providers on data recording and reporting tools.

• Assist with the orientation of new staff on data management procedures.

• Collaborate with M&E officers or supervisors during supportive supervision visits.

Monitoring and Evaluation (M&E)

• Support the health center team in tracking performance indicators.

• Monitor trends and highlight areas that need intervention or improvement.

• Contribute to operational research or health-related evaluations when required.

System and Tool Management

• Ensure proper use and maintenance of data management tools and software.

• Troubleshoot basic technical problems with electronic systems (e.g., EMR).

• Liaise with IT support or district HMIS focal persons for advanced issues.

Compliance and Confidentiality

• Ensure all data handling is done in line with national standards and policies.

• Maintain strict confidentiality of patient and health center data.

Qualifications

• Bachelor's Degree in Statistics, Applied Mathematics, Environmental Health Sciences, Data Science, Information and Communication Technology, Information Management Systems, Public Health, General Nursing, Community Health, Global Health, Paramadecal with 0 Year of relevant experience

• Advanced Diploma in Environmental Health Sciences, Public Health, Community Health, Information and Communication Technology, Nursing, Information systems, Clinical Medicine and Community Health, Paramedical with 0 Year of relevant experience

Required certificates

• Introduction to Data Science

• Data Science and Analytics

• Data treatment

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4. Job Title: Revenue Officers (6 Positions)

Job responsibilities

• Billing & Claims Management: Processing patient bills, submitting claims to insurance companies, and following up on unpaid or underpaid claims.

• Debt Collection: Handling external recovery from clients with contracts and managing outstanding patient balances, often involving direct communication.

• Reporting: Producing monthly reports on payment statuses, collection trends, and client accounts for management.

• Communication: Regularly contacting patients and health insurance providers to ensure prompt invoice settlement.

• Process Improvement: Participating in quality assurance and improvement initiatives for the hospital's revenue cycle.

• Administrative Tasks: Performing other duties as assigned by their manager, often involving data entry, reconciliation, and using financial software.  

Qualifications

• Bachelor's Degree in Economics, Management, Accounting, Finance with 0 Year of relevant experience

• Bachelor's Degree in Business Administration with specialization in Finance with 0 Year of relevant experience

• Bachelor's degree in business administration with specialization in accounting with 0 Year of relevant experience

• Buchelor's of Business Administration with specialization in economics with 0 Year of relevant experience

Required competencies and key technical skills

• Resource management skills

• Time management skills

• Risk management skills

• Fluency in Kinyarwanda, English and/or French. Knowledge of all is an added advantage.

• Proficiency in financial management systems

• Research and analytical skills

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5. Job Title: Social Workers (5 Positions)

Job responsibilities

• Identify hospitalized or out patients social cases

• Elaborate the social assistance cases plan and execution

• Conduct health education to the patient and his family, attend health education sessions to other patients seen in hospital

• Design of the micro-social support services

• Make the necessary support processes of social or abandoned cases and coordinate activities aimed at assisting vulnerable

• Coordinate preparations for the Day of the Sick

• Do anything else requested by his supervisor in the work 8. Visiting people at home to check how they are

• Following a social worker’s care plan

• Keeping records and writing reports

• Participate in organization of the party organized by the institution.

• To identify all social cases correctly and timely and elaborate the plan to assist them

• Timely Reporting incident when occurred.

• perform other duties asked by his/her supervisor

• Observe and respect the values & taboos as developed in the internal regulation rules.

Qualifications

• Advanced Diploma in Social Work, Sociology, Social Studies with 0 Year of relevant experience

• A2 In Social Work with 0 Year of relevant experience

Required competencies and key technical skills

• Results oriented

• Confidentiality, ethical and teamwork skills;

• High level of integrity, confidentiality and professional ethics;

• Creativity and Innovation

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6. Job Title: Documentation & Archivist (2 Positions)

Job responsibilities

• Document Management Collect, receive, and register all incoming and outgoing documents.

• Classify, index, and file documents according to established systems.

• Ensure documents are easy to retrieve when needed.

• Archiving Maintain physical and electronic archives in an organized manner.

• Preserve records safely to prevent loss, damage, or unauthorized access.

• Manage active, semi-active, and inactive records.

Records Control:

• Ensure documents are properly labeled, dated, and authorized.

• Track document movement and ensure files are returned on time Apply retention schedules and dispose of records according to policy.

• Confidentiality and Security Protect confidential and sensitive information.

• Control access to records in line with organizational rules and laws.

• Ensure compliance with data protection regulations.

• Digitization Scan and convert paper documents into electronic formats.

• Maintain digital databases and backup systems.

• Ensure accuracy and integrity of digital records.

• Support to Staff and Management Provide requested files and information promptly.

• Guide staff on proper documentation and filing procedures.

• Prepare reports related to documentation and archives.

• Policy and Compliance Implement documentation and archiving policies.

• Ensure compliance with legal and institutional record-keeping standards.

• Recommend improvements to documentation systems.

Inventory and Monitoring:

• Conduct regular audits of files and archives.

• Identify missing, damaged, or outdated records.

• Update records registers and databases.

• Conduct regular audits of files and archives.

• Identify missing, damaged, or outdated records.

• Update records registers and databases.

Qualifications

• Advanced Diploma in Office Management, Library and Information Studies, Documentation, Archives Studies, Archives, Information Management, Arts and Publishing with 0 Year of relevant experience

• Bachelor's Degree in Archival Studies, Archives, Information Management, Arts and Publishing, Documentation Studies, library and information studies, Office Management with 0 Year of relevant experience

Required competencies and key technical skills

• Decision making skills

• Time management skills

• Risk management skills

• Results oriented

• Digital literacy skills

• Ability to maintain discretion and confidentiality

• High integrity and professional ethical standards

• Critical thinking and problem solving skills with ability to propose and implement solutions to moderately complex client queries and requests

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