Job Description – Business Analyst

The Business Analyst is responsible for guiding the development and success of ISCO ISP's product lineup. They define the product vision, collaborate with cross-functional teams, and prioritize features to meet business goals and customer needs. This role requires a focus on innovation and user experience to deliver competitive solutions to the market.

Responsibilities

Product Vision and Strategy: Define and communicate a compelling product vision, strategy, and roadmap aligned with business objectives.

Market Analysis:

• Conduct market research to identify customer needs, competitive landscapes, and industry trends.
• Translate insights into actionable product plans.

Stakeholder Management:

• Establish and maintain relationships with project stakeholders, including clients, team members, and vendors.
• Act as the primary point of contact for project-related communication.

Feature Prioritization:

• Prioritize product features based on business value, customer impact, and strategic alignment.
• Make data-driven decisions to optimize product development.

Leadership and Cross-Functional Collaboration:

• Collaborate with cross-functional teams, including development, marketing, and sales, to ensure the successful execution of the product roadmap.
• Lead cross-functional project teams, fostering collaboration, clear communication, and a shared understanding of project objectives
• User Experience (UX) and Design Collaboration: Work closely with UX/UI designers to ensure seamless and intuitive user experiences that align with the product vision.
• Agile Product Development: Oversee agile product development processes, including sprint planning, backlog grooming, and release management.
• Customer Feedback: Gather and analyze customer feedback, incorporating insights to enhance existing products and guide the development of new solutions.
• Product Launch: Lead product launches, coordinating efforts across teams to ensure successful go-to-market strategies.
• Project Planning and Execution: Lead project planning and execution activities, ensuring alignment with the product roadmap and timely delivery of milestones.
• Performance Monitoring: Monitor product performance using key metrics, analyze results, and iterate on strategies to continuously improve product success.
• Quality Assurance: Oversee quality assurance processes, ensuring that project deliverables meet high standards and align with client expectations.
• Communication: Facilitate regular project status meetings, providing updates on progress, milestones achieved, and any deviations from the project plan.

Timeline Management:

• Monitor project timelines, identifying potential delays or bottlenecks.
• Implement corrective actions to keep projects on schedule.

Budget Management:

• Manage project budgets, track expenditures, and ensure financial objectives are met.
• Provide regular budget updates and forecasts to stakeholders.

Documentation:

• Maintain comprehensive project documentation, including project plans, status reports, and relevant communications. Ensure information is easily accessible for project stakeholders.

Risk Identification and Mitigation:

• Identify potential risks and challenges in project execution.
• Develop and implement risk mitigation strategies to ensure project success.

Qualifications

• Bachelor’s degree in IT or a related field. MBA is a plus.
• 5+ years of experience in a similar role.
• Proven experience in product management and project management roles, demonstrating successful product implementations, launches, and improvements.
• Strong analytical and problem-solving skills.
• Familiarity with agile development methodologies, especially SCRUM.
• Project management certification (e.g., PMP, SCRUM Master) is a plus.
• Excellent leadership, communication, and collaboration abilities.
• A passion for innovation and delivering exceptional user experiences.

Procedures To Apply:

Interested candidates should submit their soft application files including the following documents:

• Cover letter addressed to ISCO Technologies Managing Director,
• Curriculum Vitae,
• A copy of National ID,
• A copy of the required qualifications mentioned in the JD,

The above required application documents should be submitted in soft copies via the email below,

recruitment@isco.co.rw Only the qualified candidates will be shortlisted for interviews.

The deadline for submission is 05^th June 2025 at 17:00 Hrs.

Done at Kigali, on 28th May 2025.