JOB ADVERTISEMENT

Duty Station: Kigali – Rwanda

Deadline for applicants: 14^th March 2025

Contract type: Open ended

Submit CV, Cover letter, National ID and copy of Academic Degree to:https://career.qtsoftwareltd.com

About the Company 

QT Global Software Ltd is a private company, engaged in web and mobile application development, information security consultancy, and network security services, providing secure solutions to esteemed clients. We collaborate with government agencies, companies, and organizations to create outstanding user experiences, secure solutions, and support and maintenance across the product/solution lifecycle.

At QT Global Software Ltd, we continuously transform our operations to ensure that we provide reliable and cost-effective client-oriented IT services. We achieve this by assembling the best resources in software development, IT infrastructure, and security, as well as the best project leads. We are proud of our past accomplishments and excited about our future prospects.

Our management philosophy and objectives revolve around two key principles:

• Firstly, we strive to become the preferred employer for the brightest and most talented minds in the region.
• Secondly, we prioritize the development, recognition, and rewarding of performance that we deem crucial to our long-term success and sustainability.

Company Values 

All staff at QT Global Software Ltd are connected to a shared set of organizational values:

• Quality Customer Service
• Professional Business Conduct
• Client-Oriented and Secure Solutions

BUSINESS ANALYST

Responsibilities:

Requirement Gathering & Analysis:

• Identify and document business requirements through stakeholder engagement, workshops, and interviews.
• Analyze business functions and evaluate project feasibility and impact.
• Translate business needs into detailed functional and technical specifications.
• Create workflow diagrams, process maps, and use case descriptions.

Project Coordination & Stakeholder Communication:

• Work closely with project managers, developers, and testers to ensure accurate implementation of business requirements.
• Serve as a liaison between business units and IT teams to facilitate effective communication.
• Provide regular updates and reports on project progress and business insights.

Business Process Improvement:

• Assess current business processes and identify areas for optimization.
• Develop and recommend solutions to enhance efficiency and reduce operational risks.
• Conduct impact analysis for proposed changes and new implementations.

Testing & Validation:

• Define and execute test plans to validate system functionality against business requirements.
• Assist in conducting User Acceptance Testing (UAT) and system pilots.
• Ensure defects are logged, tracked, and resolved in a timely manner.

Documentation & Training:

• Develop comprehensive business and system documentation, including user manuals and training materials.
• Provide training and support to end users on new systems and processes.
• Maintain records of project discussions, changes, and key decisions.

Risk Management & Compliance:

• Identify potential business risks and dependencies associated with project implementations.
• Ensure compliance with relevant industry standards and company policies.

Requirements:

• Bachelor's degree in Business Administration, Information Technology, or a related field (Master's degree preferred).
• Minimum of 3-5 years of experience in business analysis, preferably in IT or digital transformation projects.
• Strong understanding of business process modeling and data analysis techniques.
• Experience with Agile, Scrum, and other project management methodologies.
• Excellent communication, problem-solving, and analytical skills.
• Proficiency in business analysis tools such as Jira, Confluence, Visio, or similar.
• Strong attention to detail and ability to work in a fast-paced environment.

Proficiency in both French and English is a must.

Key Deliverables:

• Business and system requirement documents.
• Workflow and process diagrams.
• Use case descriptions and functional specifications.

B: Only shortlisted will be contacted.