Head of Knowledge management & Monitoring, Evaluation & Learning (MEL)

Reporting Requirements

Reports directly to and is line managed by the Deputy ED in charge of Programs & Quality Assurance.

Purpose of Position

To be responsible for: -

• the medium and short-term planning for NAR programs and projects
• the organisational knowledge management and learning system
• oversight of design, review, and implementation of NAR Monitoring and Evaluation (systems

Contract Duration

Renewable Annually

Main Responsibilities and Deliverables

Overview of Responsibilities

• Oversee the design, review, and implementation of M&E systems.
• Coordinate the planning processes for NAR programs and projects (weekly, monthly, quarterly, and annual plans)
• Co-facilitate the reporting processes and coordinate the Organisational learning between programmes.

Specific Responsibilities

Planning and Coordination

• Coordinate the quarterly, annual, and semi-annual review and planning processes within the organisation
• Consolidate various thematic departments’ monthly, quarterly, and annual work plans
• Provide capacity building to NAR staff and partners in planning and tools development
• Facilitate the planning and program review workshops

Monitoring and Evaluation

• Support the review and update of NAR MEL Systems
• Oversee the implementation of NAR MEL systems
• Provide timely feedback to the programs team for quality data collection and reporting
• Share Periodic performance tracking reports against approved workplans and targets
• Coordinate the data collection and reporting processes
• Lead the design and implementation of evaluation studies (baseline surveys, Mid-term evaluation, final evaluation, endline surveys, etc
• Provide capacity building to the NAR team and partners in areas of Monitoring, evaluation, and learning
• Oversee the data entry in NAR MIS and support data analysis and reporting
• Support in designing MEL Frameworks for the new programs/proposals
• Support programme teams to review strategic approaches and suggest adaptive alternative strategies
• To support programme staff in incorporating lessons learnt and recommendations from programme evaluations
• Lead internal and external dissemination and sharing of M&E findings
• Conduct regular field data verification and data quality assessments (DQAs) in accordance with NAR MEL standards

Organisational Learning

• Support the review of NAR’s Knowledge management and learning system
• Facilitate internal and external knowledge sharing
• Analyse evaluation and research findings and produce knowledge products
• Collaborate with the communications team to collect success stories and good practices
• Facilitate reflective meetings and advise the management on the challenges and strategies to improve programme implementation
• Share best practices and lessons learnt of cross-cutting issues at the programme level across the organisation
• Lead the online and physical filing for M&E products and documents
• Represent NAR in external events related to MEL and share lessons with other actors

Organisational Learning and Capacity Building

As part of our commitment to organisational learning and in support of understanding that learning organizations are more effective, efficient, and relevant to the communities they serve. NAR expects all staff members to commit 5% of their time to learning activities, through providing training and presentations that benefit and build the capacity of Never Again Rwanda staff as well as themselves

Administrative

As part of the office team, assist in general administrative duties. This may include making phone calls, sending invites, and making online publications to NAR stakeholders (local and international partners, civil society organisations, Government agencies, donors, local and international academics, and other potential supporters); hosting visitors; supporting interns and volunteers; and being tasked with supporting key large organisational events.

Performance-related management

As a staff member of the organisation, you will be expected to undertake and manage staff performance appraisal formats (based on tasks and responsibilities undertaken) and complete an accompanying competency format (*how a task is undertaken, behaviour, skills, and attitudes) for you and staff under your supervision. This will be undertaken 6-monthly and annually.

A work plan of yearly objectives will need to be produced between the line manager and employee at the start of the year in January, after the annual planning of yearly programme activities and events have been completed.

The list of responsibilities is by no means exhaustive, and the post holder may be requested to undertake other relevant and appropriate duties as required. May be subject to regular review and appropriate modification.

Accountabilities

• Responsible for the wider organisational, Program planning, Impact monitoring, evaluation, and learning
• Responsible for the performance and work duties of those staff that will come under his/her direct supervision in terms of delegation of tasks and time management of all tasks.
• Responsible for M & E, instilling best practices, lessons learning, time management of tasks delegated and follow-up of all M& E formats as relevant to individual program needs

Behavioural Competencies

Organisational Awareness

• Understands how their job contributes and delivers NAR vision, mission, and goals in accordance with NAR values and the organisational strategic plan

Planning and Delivery of Work

• Thinks ahead, managing time, priorities and challenges, and developing structured and efficient approaches to deliver work on time and to a high standard

Decision-making

• Considers the information that is available, identifies options and makes timely decisions

Working with Others

• Takes responsibility to build and maintain positive relationships and value the opinion of others

Team Building

• Works in a participatory and inclusive manner to encourage team support of one another, mentoring, coaching and accompaniment

Communicating and Influencing others

• Presents information and ideas clearly and convincingly, ensuring that messages are understood; and those others see NAR as credible and engage with the organisation

Managing Change

• Is able to be flexible to sustain performance when situations change, workload increases and priorities shift.

PERSON SPECIFICATION

Qualification

• Master’s degree in M&E, Statistics, development studies and other related social sciences
• Minimum of 4 years of experience in Monitoring, evaluation and learning required.
• Professional qualifications in Monitoring and evaluation will be an asset
• Strong experience in data collection, analysis and quality reporting
• Expertise in designing user-friendly M&E tools required
• Capacities to manage and manipulate data from various sources and projects
• Strong experience in data analysis especially using up-to date software: SPSS, STATA, Atlas.ti, etc
• Previous experience in collecting GIS data would be an asset
• Agreement with NAR’s Values
• Ability to work in complex environments with multiple tasks, competing priorities, and short deadlines
• Ability to build consensus and work with diverse groups of people
• Experience in building capacity among peers in M&E, knowledge management and learning
• Minorities strongly encouraged to apply
• Female candidates are strongly encouraged to apply

Professional Experience, Knowledge and Skills

• Experience contributing to research agendas and supporting research utilization efforts
• Has ability to provide technical direction to projects, ensure high-quality outputs and impact, set realistic priorities, and plan for the successful implementation
• Ability to support work between multiple teams
• Training facilitation and workshop management
• High level technical communication, including writing reports, creating and giving presentations, and facilitating trainings or group discussions
• Strong analytical and problem-solving skills, with the ability to make sound judgment and decisions and offer innovative solutions
• Strong relationship management abilities. Ability to relate to people at all levels internally and externally
• Willingness to travel, internationally, up to 20-25% of the time

Email for submission & Deadline

• Email : info@neveragainrwanda.org
• Deadline : 27th April 2025