1. Job Title: Advisor to the Deputy CEO

Key responsibilities

1. Manage day-to-day operations of the Deputy CEO’s office.
2. Work closely with the advisor to the CEO and heads of departments to ensure that RCB’s priorities are met
3. Advise and follow up on key projects and decisions
4. Participate in meetings and keep track of tasks, deliverables and deadlines
5. Prepare, examine, proof-read and summarise reports, briefs and other documents
6. Anticipate the Deputy CEO’s needs and identify opportunities to create processes and systems to streamline office flow
7. Act as a point of contact for operational matters tha require the Deputy CEO’s attention
8. Prepare and follow up on Deputy CEO’s meetings and engagements
9. Attend to the Deputy CEO's emails and other administrative tasks
10. Manage the Deputy CEO's office travels
11. Perform other duties as requested

Qualifications and skills

• Master’s degree in business or public administration, law, ecomonics, political science or any relevant field and minimum of 2 years of experience in a similar executive support role or Bachelor's degree in business or public administration, law, ecomonics, political science or any relevant field with minimum of 4 years of experience in a similar executive support role.
• Knowledge or interest in the MICE sector and its trends
• Understanding of strategic planning and performance metrics for institutional development is a plus
• Strong analytical, critical thinking and organizational and planning skills
• Ability to manage multiple tasks and competing priorities in a fast-paced environment.
• Project management skills, with the ability to manage cross-functional teams and drive results.
• Excellent oral and written communications skills.
• Fluent in English and Knowledge of French and Kinyarwanda is an added value.
• Proficient in Microsoft Office Suite, as well as other project management and performance tracking software.
• Ability to prepare, review and summarize clear and concise briefs, emails and other documents
• Demonstrated ability to exercise discretion and handle confidential information with tact and professionalism
• Experience liaising with internal and external stakeholders, including senior executives and board members
• Experience coordinating travel arrangements and scheduling for high-level executives
• Strong attention to detail and ability to anticipate needs

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2. Job Title: Director of Destination Marketing

Key responsibilities

1. Oversee RCB’s overall data-driven DMD strategy, implementation and budget
2. Drive MICE Revenues through Destination Marketing (DM) activities
3. Increase international awareness of Rwanda as a preferred destination to host regional and international MICE Business.
4. Approve DM campaign ideas
5. Use data to analyse the success & impact of DMD strategies according to objective and targets
6. Advise RCB Management on investment opportunities in the conference/events industry
7. Advise RCB Management on communications, PR and media engagements
8. Increase MICE industry actors involvement in the promotion and attraction of MICE business to Rwanda.
9. Review and approve all DMD reports
10. Provides constructive and timely performance evaluations.
11. Direct report to the Deputy CEO

Qualifications and skills

• Minimum of a master’s degree in Marketing, Business Administration, or Tourism.
• At least 10 years of relevant experience in marketing, and sales with a minimum of 7 years in a senior leadership role, preferably in the MICE industry or a similar sector.
• Strong analytical skills and the ability to use data and analytics to make strategic marketing decisions.
• Proven experience in developing and implementing successful marketing strategies that have led to an increase in revenue and business growth.
• Excellent understanding of the MICE industry, and the ability to generate revenue through sales and marketing strategies.
• Excellent communication and interpersonal skills with the ability to liaise with partners and stakeholders and work collaboratively with team members.
• Ability to think creatively and innovatively to differentiate the destination from competitors.
• Proven experience in team leadership and the ability to manage and motivate employees toward achieving objectives.
• Strong understanding of Brand Development/Awareness strategies
• Fluent in English and Knowledge of French and Kinyarwanda is an added value.

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3. Job Title: Business Development Manager Strategic Partnerships

Key responsibilities

1. Develop and implement RCB’s business development strategy and budget
2. Identify and pursue potential strategic partnerships that can contribute to achieving our MICE revenues targets and/or support the development of the MICE industry (in collaboration with the IDD)
3. Attract, negotiate and grow the number of multi-year events
4. Monitor and evaluate the impact of MICE partnerships and events hosted in Rwanda, on the industry
5. Develop strategies and implementation plan to diversify MICE revenues
6. Collaborate with local stakeholders in identifying regional and international organizations that can be hosted in Rwanda
7. Linking RCB with regional and International MICE players.
8. Direct report to the Director of Destination Marketing

Qualifications and skills

• Master's degree in business administration, marketing, sales, or a related field with 5 years of experience in business development or strategic partnerships in the international context or
• Bachelor’s degree in business administration, marketing, or a related field with 7 years of experience in a similar role.
• Proven track record of developing successful business relationships with international organizations.
• Excellent negotiation skills and ability to develop and implement strategies to attract and retain clients.
• Strong analytical skills and ability to identify investment opportunities in the MICE industry.
• Excellent communication and interpersonal skills to establish and maintain effective relationships with clients, stakeholders, and partners.
• Knowledge of the MICE industry trends, regulations, and standards.
• Ability to work in a fast-paced environment and handle multiple projects simultaneously.
• Ability to work independently, as well as in a team, and demonstrate leadership skills.
• Fluent in English and Knowledge of French and Kinyarwanda is an added value.

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4. Job Title: Sales Manager

Key responsibilities

1. Develop and implement sales strategies and budget to generate MICE business.
2. Conduct sales activities to generate MICE Revenues
3. Lead in sourcing business mainly through tradeshows, Roadshows, and established MICE online platforms.
4. Review expression of interest, bid preparation and bid preparations
5. Coordinate site inspection
6. Negotiate terms and prepare MoUs in partnership with a legal advisor.
7. Coordinate fam trips for MICE buyers
8. Conduct assessment on businesses that require Government Investment/Partnership and advise the Management on the best option.
9. Support qualified local hosts to attend strategic international conferences
10. Link RCB with regional and International MICE players
11. Identify new MICE platforms and follow up existing ones to generate new business
12. Direct report to the Director of Destination Marketing

Qualifications and skills

• Master's degree in business administration, marketing, sales, or a related field with 5 years of experience in sales in the international context or
• Bachelor’s degree in business administration, marketing, sales or a related field with 7 years of experience in a similar role.
• Strong knowledge of sales techniques and the ability to develop and implement effective sales strategies.
• Excellent communication and negotiation skills, with the ability to establish and maintain strong relationships with clients and stakeholders.
• Excellent organizational and project management skills with the ability to prioritize and manage multiple tasks and projects simultaneously.
• Ability to work collaboratively with crossfunctional teams and stakeholders to achieve shared goals.
• Strong analytical skills with the ability to analyze market trends and make data-driven decisions.
• Fluent in English
• Knowledge of French and Kinyarwanda is an added value.

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5. Job Title: MICE Sales Officer

Key responsibilities

1. Identify leads through desk research and online platforms.
2. Prepare expression of interests, bid documents and bid presentations
3. Support the private sector/local associations in bid preparation and presentation.
4. Plan and organize Roadshows to strategic destinations
5. Plan and organize fam trips
6. Conduct research on emerging trends, business climate, new platforms and other destinations
7. Direct report to the Director of Destination Marketing

Qualifications and skills

• Bachelor’s Degree in Sales, Marketing, Law or relevant field.
• A minimum of 3 years working experience.
• Strong negotiation skills.
• Excellent writing and presentation skills.
• Communication and Interpersonal skills
• Fluent in English
• Knowledge of French and Kinyarwanda is an added value.

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6. Job Title: Research Manager

Key responsibilities

1. Develop and implement research strategies and budget that align with the RCB’s objectives
2. Ensure that research tasks and deadlines are on track in collaboration with leadership and departments
3. Analyse and interpret research data to support RCB’s objectives
4. Coordinate trials of new business initiatives, pilot programs, and regional rollouts based on data and results
5. Ensure compliance with international standards and regulations during research
6. Prepare reports on key research projects and other tasks assigned by the CEO’s office
7. Direct report to the Director of Destination Marketing

Qualifications and skills

• Master’s degree in business administration, economics, finance, or a related field with 5 years of experience in strategic planning and analysis, preferably in the tourism or hospitality industry or
• Bachelors’ degree in business administration, economics, finance, or a related field with 7 years’ experience in a similar role.
• Strong analytical and problem-solving skills, with the ability to analyze complex data and make strategic recommendations based on findings.
• Excellent communication and interpersonal skills, with the ability to effectively collaborate with different stakeholders.
• Experience in developing and implementing business plans and growth strategies.
• Fluent in English
• Knowledge of French and Kinyarwanda is an added value.

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7. Job Title: Director of Events Coordination

Key responsibilities

1. Oversee the data-driven Events coordination’s strategy, implementation and budget
2. Plan and oversee destination audits exercises
3. Oversee the development of industry regulations and standards
4. Oversee the strategy and implementation of capacity building and training plan
5. Advise RCB’s leadership on opportunities for engagements/partnerships to support industry development and capacity building strategy
6. Engage/inform local and international MICE industry actors of industry development opportunities
7. Use data to analyse the strategies success & impact according to objectives and targets
8. Review and approve all departments reports
9. Provides constructive and timely performance evaluations.
10. Direct report to the Deputy CEO

Qualifications and skills

• Master's degree in tourism/hospitality management, events management, business administration, or a related field.
• A solid understanding of the MICE (Meetings, Incentives, Conferences, and Exhibitions)industry, including the trends, market segmentation, and regulatory environment.
• At least 7 years of experience in events management and industry development with a minimum of 5 years in a leadership position.
• The ability to think strategically, develop longterm plans, and implement them effectively.
• The ability to lead a team of professionals, delegate responsibilities, and provide guidance and direction.
• Excellent written and verbal communication skills, including the ability to present complex information to a variety of audiences.
• The ability to build and maintain relationships with key stakeholders, including government agencies, industry associations, and private sector partners.
• A creative mindset with the ability to identify opportunities for innovation and develop new solutions to industry challenges.
• Fluent in English
• Knowledge of French and Kinyarwanda is an added value.

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