Job Title: People and Culture Manager

Accountable/reporting to: Country Chief Executive Officer

Location: Kigali-Rwanda

Salary range: Competitive & Markey related

Main Purpose

To lead, develop, and implement country human capital management strategies that will enable an employee-oriented, high-performance culture that emphasizes quality, productivity, goal attainment, and empowerment. Responsible for developing processes and metrics that support the achievement of the country’s business goals.

Critical Deliverables/Core Accountabilities and Responsibilities

1. Responsible for the country human capital strategy aligned with the Group's people culture and strategy to contribute to a motivated workforce.
2. Forecasts resource requirements to enable business goals and objectives.
3. Responsible for creating a compelling Letshego employer brand that attracts diverse, experienced, and capable talent.
4. Ensures performance management programs, supporting systems, and processes align with strategy and goals, driving the annual country performance review process.
5. Responsible for talent development, succession planning, and management programs.
6. Responsible for competitive rewards programs to attract and retain key players in a highly competitive industry.
7. Responsible for the succession planning process to ensure management and professional readiness to meet the subsidiary's growth plans.
8. Responsible for measuring metrics that support business goals, necessary aspects of human capital, and training and development.
9. Oversees the learning and development program in line with business requirements.
10. Ensures adherence to HC policies and procedures to promote a conducive working environment.
11. Responsible for promoting people wellness through the implementation of a wellness strategy.
12. Provides advice in disciplinary and grievance procedures.
13. Implements the strategies and policies approved by the Board, developing processes that adequately identify, measure, monitor, and control risks faced by the institution.

Key Performance Indicators

1. Strategy Execution
2. Employee Engagement
3. Budget Plan vs Expenditure
4. Talent Attraction, Acquisition, Development, and Retention
5. Employee Engagement
6. Compensation Management

Complexity of the Role

1. Ability to attract and retain talent.
2. Ability to initiate, embrace, and manage change.
3. Ability to develop leaders of tomorrow.
4. Ability to foster a culture of continuous learning.
5. Ability to manage diversity.

Knowledge

• Knowledge and experience in labor law, compensation, organizational planning, talent acquisition, organizational development, employee relations, employee engagement, employee safety and wellness, and building organizational capability.

Skills

• Demonstrable leadership abilities with solid communication skills.
• Ability to effectively multi-task in a fast-paced and challenging environment.
• Strong interpersonal skills, keen to motivate, and effectively educate and connect department managers and employees regarding all HR matters.
• Ability to secure business future growth through breakthrough thinking, driving for growth, strategic insight, growing talent, and understanding the business landscape.
• Appreciation of the value of diversity and inclusion to the business by valuing people differences, being culturally aware, and exhibiting ethics and integrity, translating it to business success.
• Excellent interpersonal and coaching skills.
• Exceptional analytical and problem-solving skills.
• Discretion, confidentiality, and professionalism at all times.

Experience

• Minimum of 7 years of working experience in human resources management with 3 years in a human resource senior management role.

Certifications

• Membership of a professional association will be an added advantage.

Education

• A degree in Organizational Psychology, Human Resource Management, or equivalent.
• A Master’s degree in Organizational Psychology, Human Resources, Business Administration, or a relevant field will be an added advantage.

How to Apply
If you are the right candidate, please submit the following:

• An application letter.
• An up-to-date CV highlighting relevant skills and experience (aligned with the responsibilities and experience areas listed above).
• Copies of academic certificates (Undergraduate and Postgraduate qualifications).
• A statement and proof of your current remuneration package.

Please send your application documents to the following email: venusten@letshego.com and copy info-rw@letshego.com.

Address your application to:

The HR Department of Letshego
Attention: Venuste Nzabarinda

Deadline for applications: Tuesday, 10th December 2024

Only shortlisted candidates will be contacted.