Relationship Manager-SME at Equity Bank Rwanda

Equity Bank is one of the region’s leading Banks whose purpose is to transform the lives and livelihoods of the people of Africa socially and economically by availing them modern, inclusive financial services that maximize their opportunities. With a strong footprint in Rwanda, Kenya, Uganda, Tanzania, DRC and South Sudan, Equity Bank is home to more than 20 million customers – the largest customer base in Africa. Currently Equity Bank Rwanda PLC is seeking a competent individual to serve in the role of Relationship Manager-SME.

RELATIONSHIP MANAGER - SME

Job Purpose

• The purpose is to Build and manage SME and Micro SME clients so as to ensure optimum customer acquisition, loan and deposit growth, retention and income generation.
• Best in Class” Relationship Management with SME and Micro-Strengthening  bank`s brand in the SME  field,
• To generate Revenue Pools for the Bank through SME sales, leading to fee-based income, interest income and & growing deposits.
• Ensuring  delivery of industry-leading  customer service, premier on boarding  experience and advisory service to new and existing customers

Key Responsibilities and Accountability

• To manage the development of prudently risk assets, deposits, increase the customer base to ensure Bank`s maximum pro tability.
• To identify and develop a target pipeline and aggressively market for new pro table  status customers from the identi ed target sectors,
• Manage key customer relationships through  regular contacts and visits by ensuring  the e ective call program is maintained on all assigned and prospect customers,
• Ensure  compliance  to  Know Your  Customer  (KYC)  and  Anti  Money  Laundering   (AML) requirements in all dealings with existing and potential customers,
• Maintain high professional standards and strive to provide quality services and competitive pricing to clients,
• Continuously identify and exploit cross selling opportunities that embed the bank and its products with customer needs,
• Establish quality pro t earning customer relationship within the target market.
• Ensure SME Portfolio accountability,  Monitoring  and Quality of assets is enhanced  from origination and after disbursement

Quali cation, Experience, Skills and Attributes

• Bachelor’s Degree in a Business related  eld from a recognized institution, Master’s degree in Business related  field will be an added advantage.
• Over 5 years working experience in Banking  Sector with at least 3 years of experience in credit analysis and/or credit sales
• Good knowledge in the lending/Credit.
• Strong Communication  and Negotiation skills
• Sales/Marketing skills
• Knowledge of the Banking industry Rules& Regulations
• Business oriented and results driven attitude

• Thorough knowledge of banks policies & procedures.
• Strong analytical skills to interpret and evaluate financial statements
• Good understanding of the banking industry
• Good customer service skills
• Result Driven Attitude
• Strong Leadership skills
• Financial analytical skills
• Experience in Relationship Management

Only applicants who meet the above criteria will be shortlisted.

If you meet the above requirements, we kindly invite you to submit your application quoting the job opportunity you are applying  for to the email address below by 12th November 2024. Please include detailed Curriculum Vitae, copies of the relevant certi cates, testimonials, and daytime telephone contact and email address. Only short-listed candidates will be contacted.

Email to: jobsrwanda@equitybank.co.rw

Equity Bank is an equal opportunity  employer. We value the diversity of individuals,  ideas, perspectives, insights, values and what they bring to the workplace.