Research and Data Manager
Rwanda Convention Bureau (RCB)
Job Description
Position: Research and Data Manager
Terms of Reference
Destination Marketing Department
- Implement the strategy and action plan for research and data for the MICE sector.
- Collect and analyze (qualitative and quantitative) data from markets, customers, and competitors to inform planning and decision-making across all industry segments.
- Develop and manage effective D&R tools, solutions, and initiatives to monitor, evaluate, and measure MICE performance and impact.
- Prepare bi-annual reports on global/regional MICE industry trends.
- Present delegates’ intelligence reports to RDB's Tourism Regulations Department and private sector stakeholders (RAPCO, hotels, venues, transport providers, etc.) to ensure continuous improvement in the quality standards of events.
- Implement the institution’s capacity-building plan to develop D&A maturity and improve data literacy.
- Implement the Quality Management System within the data and Research unit.
- Manage ad-hoc research requests from other departments.
Qualification
- Master's degree in Statistics, Mathematics, Economics, or related fields with 5 years’ experience working in research or data analysis roles, data management, research methods, and statistical analysis or Bachelor’s degree in Statistics, Mathematics, Economics, or related fields with 7 years of experience in a similar position.
- Familiarities with data collection tools and techniques, such as online and physical surveys, interviews, focus groups, and observational studies.
- Proficiency in data analysis software, such as SPSS, SAS, or R, and experience using data visualization tools like Tableau or Power BI.
- Strong communication and presentation skills, with the ability to translate complex data and analysis into understandable insights and recommendations.
- Strong attention to detail, accuracy, and quality standards.
NOTE: Interested and qualified candidates are encouraged to apply following the link provided below and submitting an updated CV in PDF format.
Deadline: 5th May 2025
