Mantis Kivu Marina Bay Hotel, a premier lakeside hospitality destination located in Rusizi District, Western Province, Rwanda, invites qualified and dynamic candidates to apply for the position of Sales & Marketing Officer.
Position: Sales & Marketing Officer
Duty Station: Rusizi, Rwanda
Department: Sales & Marketing
Reports To: General Manager
Key Responsibilities
- Develop and implement sales and marketing strategies to achieve hotel revenue targets.
- Identify and secure new business opportunities in corporate, government, NGO, travel trade, and leisure market segments.
- Maintain strong relationships with existing clients and key stakeholders.
- Conduct regular sales calls, client visits, and promotional activities.
- Prepare sales reports, market intelligence, and competitor analysis.
- Coordinate marketing campaigns, social media activities, and promotional events.
- Represent the hotel at trade fairs, exhibitions, and networking events.
- Assist in the preparation of annual sales budgets and business plans.
- Ensure effective follow-up on leads, inquiries, and client feedback.
Qualifications and Requirements
- Bachelor's Degree in Marketing, Business Administration, Hospitality Management, or a related field.
- Minimum of 2 years' experience in sales and marketing, preferably within the hospitality industry.
- Strong communication, negotiation, and customer relationship management skills.
- Proficiency in Microsoft Office applications.
- Knowledge of hotel reservation systems and digital marketing platforms is an added advantage.
- Ability to work independently and achieve sales targets.
- Valid driving license is an added advantage.
- Fluency in English, French, and Swahili (both spoken and written) is mandatory.
Competencies
- Excellent interpersonal and networking skills.
- Strong presentation and business development capabilities.
- Results-oriented with strong analytical skills.
- Professional appearance and positive attitude.
- Ability to work under pressure and meet deadlines.
Application Procedure
Interested candidates should submit the following documents:
- Application Letter
- Updated Curriculum Vitae (CV)
- Copies of Academic and Professional Certificates
- Copy of National ID or Passport
- At least three (3) professional references
Applications should be sent to hrofficer@mantiskmb.com then cc; fm@mantiskmb.com with the subject line "Application for Sales & Marketing Officer".
Application Deadline: 21 August 2026 at 11:00 PM.
Only shortlisted candidates will be contacted.
Mantis Kivu Marina Bay Hotel is an equal opportunity employer and encourages qualified candidates to apply.
