Are you ready to embark on a transformational journey? We are seeking a dynamic and forward-thinking leader to join us as the Senior Officer, Change & Organisation Effectiveness. If you thrive in dynamic environments and are committed to innovation and transformation, this is the opportunity for you!

The Rwanda Social Security Board aspires to transform towards a modern, high performing institution that is committed towards effective cross-functional collaboration, metrics development and analysis, talent assessment and development and change strategy formulation.

This role offers a unique opportunity to drive strategic initiatives, employ change management expertise, incorporate organisational development knowledge and advice on regulatory changes impacting the organisation.

Reporting to the Head, Performance, Talent Development and Change, the Senior Officer, Change & Organisation Effectiveness will be responsible for leading the delivery of a proactive and customer focused services to meet current and future business needs through working in partnership with managers and leaders to develop progressive change and organisation development projects, systems, and initiatives.

About RSSB

The Rwanda Social Security Board (RSSB) has the mandate to manage and promote social security in Rwanda. RSSB's vision is to provide a comprehensive social security system that caters to the diverse social security needs of the population, RSSB plays an important role in realising Vision 2050 and the National Strategy for Transformation (NST1). RSSB manages six social security schemes, namely: Pension, Occupational Hazards, Medical scheme, CBHI, Maternity Leave Benefits and EjoHeza (Long-term Term Saving Scheme).

As a leading player in the financial sector, RSSB serves as the largest institutional investor in Rwanda. With assets under management amounting to 2.06 trillion Rwf , which is equivalent to over 15% of the country's GDP, RSSB invests in key sectors of the economy and plays a crucial role in growing the country’s financial sector. With approximately 12 million members in the above six schemes, encompassing over 90% of Rwanda's population, RSSB is at the forefront of securing the health and financial well-being of Rwandans.

To achieve its important mandate, RSSB is embarking on a transformative journey, aiming to become a modern, data-driven, and high-performing institution. As part of this ambitious initiative, we are seeking highly motivated individuals who are results-oriented and uphold the highest standards of professionalism and integrity. By joining RSSB, you will have the opportunity to actively contribute to the advancement of social security and overall transformation of Rwanda.

Key Duties and Responsibilities

• Lead the development of innovative change and organisation development projects, programmes, and initiatives for the development of the organisation culture and values
• Implement change management strategies and plans that maximise employee adoption and usage and minimise resistance
• Oversee change, employee engagement and wellbeing, talent management, leadership capability and all employee development related initiatives
• Provide direction and leadership in the development and implementation of change management processes across the organisation
• Enhance the quality of delivery of the Human capital, change and organisation development service
• Conduct organisational needs analysis and lead the development of appropriate plans and programmes to ensure all employees have the skills, knowledge, and experience to perform their roles to the highest standard and meet the future needs of RSSB

• Network effectively, building relationships across the organisation to ensure that the service delivers relevant, value-added solutions
• Lead people, performance, development, health and wellbeing issues and resources effectively and in line with relevant policies and procedures
• Define and measure success metrics and monitor change progress
• Undertake a variety of best practice research and benchmarking to help bring new thinking into RSSB Change and Organisation Development framework
• Provide direct support and coaching to all levels of managers and supervisors as they help their direct reports through transitions
• Monitor changes in rules and regulations with an impact to RSSB and advise the management accordingly
• Follow up all cases related to professional ethics and disciplinary matters
• Follow up court cases and labour inspector summons related to Human resource management
• Perform any other duties related to Change and Organisation Development function as may be assigned from time to time

Key Qualifications and Experience

The successful candidate must have at least:

• Master's Degree in Human Resources Management, Business Administration, Public Administration, or any other relevant field with at least 2 years relevant experience

OR

• Bachelor’s Degree in Human Resources Management, Business Administration, Public Administration, or any other relevant field with at least 4 years relevant experience

 Key competencies

Technical Competencies:

1. Performance management

2. Talent management

3. Knowledge of HR technology

4. Career Development and Coaching

5. Change Management

6. Knowledge of rules and regulations governing public service, labour code and other relevant rules

7. Competency Management.

8. Employee Engagement and Retention Management

Behavioral Competencies:

1. Must demonstrate impeccable customer service focus, strategic thinking, and strong ethical background with an ability to resist and zero tolerance for corrupt, political and other undesirable influences;

2. Must be able to establish and maintain constructive and effective relationships with key stakeholders and staff alike;

3. Must be open to change and adapt established methods for new uses within the institution;

Additional Information:

RSSB reserves the right to appoint or to issue an employment contract to the successful candidate.

Interested candidates are advised to submit applications online by Tuesday 31, December, 2024

In addition, please attach a curriculum vitae that contains details of your qualifications, experience and positions held relevant to this role. Include your day and evening telephone numbers, email address. Also, attach copies of your academic and professional qualifications.

RSSB is an Equal Opportunity Employer