Vacancy Announcement: KIGALI-2025-001

The Embassy of the United States of America in Kigali is recruiting for a Visa Assistant. The position is open to All Interested Candidates/All Sources and available to start immediately.

Duties:

This position combines responsibilities in the American Citizen Services (ACS), Immigrant Visas (IV), Nonimmigrant Visas (NIV) and Fraud Prevention (FP) Units, along with administrative, correspondence, and cashiering duties. The incumbent will gain a detailed knowledge of visa processing operations, particularly regarding immigrant visa cases. The incumbent assists with providing the full range of consular services in a high-stress and high-productivity Consular Section. S/he must protect personal information on American citizens and visa applicants in accordance with privacy regulations. The incumbent must also liaise with the Management Section, the Public Affairs Section, and other sections/agencies at the Embassy to accomplish the section's objectives.

Qualifications and Evaluations

Requirements:

• All selected candidates must be able to obtain and hold a Public Trust security Clearance.

• All selected candidates will be subject to a background investigation and may be subject to a pre-employment medical exam. 

• Selected candidate must be able to begin working within a reasonable period of time [one month] upon receipt of agency authorization and/or clearances/certifications or their candidacy may end.

Education Requirements:

A minimum of two (2) years’ college/university studies (Degree/Diploma) is required.

Evaluations:

• You will be evaluated against the qualifications and requirements in this vacancy announcement. 

• You may be asked to complete a pre-employment language or skills test.

• You must complete the application form and provide the required documents. 

• Your application must address all the position qualifications and requirements including education, experience, language, and any knowledge/skills/abilities listed. 

If you fail to submit a complete application, then your application may be disqualified for this position.

Qualifications:

Experience:

• A minimum of two (2) years’ experience in office administrative work involving contact with customers/clients is required.

Language: 

• Good working knowledge of English: speaking, reading, and writing is required.

• Good working knowledge of French: speaking, reading, and writing is required.

• Fluency in Kinyarwanda: speaking, reading, writing is required.

Job Knowledge:

• Knowledge of basic computer systems such as the MS Suite of programs.

• Please address this factor in your ERA application under Major Duties and Responsibilities.

Skills And Abilities:

• A minimum of two years’ experience in office administrative work involving contact with customers/clients is required.

All applications must be submitted via Electronic Recruitment Application (ERA) by January 27, 2025.

Full announcement and application procedures are available on https://rw.usembassy.gov/embassy/jobs/

Only shortlisted candidates will be contacted.

Please note that e-mailed applications are not accepted. Only applications submitted through our Electronic Recruitment Application will be considered.