Job Title: Digital Ambassador Supervisors

Job Location: (Rutsiro 2 Positions) (Musanze 1 Positions) (Ngoma 1 Positions) (Gatsibo 1 Positions)

Job responsibilities

Duties and Responsibilities:

• Act as the supervisor of DAs’ daily activities

• Collaborate with the DAP coordination office working within RISA to draft, revise and approve DAs monthly and quarterly plans

• Lead quarterly reviews of the DAs’ achievements

• Consolidate/review the DAs’ monthly reports for submission to the DAP coordination office in RISA, inter alia using interactive/online reporting tools.

• Conduct regular field visits to assess DAs’ training sessions to ensure quality and consistent delivery

• Ensure effective management of DAP equipment and tools

• Collect data and feedback from trained citizens to validate DAs’ reports and ensure quality assurance of DAP delivery

• Participate in quarterly, and/or at needed intervals, monitoring and evaluation (M&E) efforts for the program and inform future iterations of the learning content and other aspects of the program and its development

• Supervise the learning and development process for the DAs and ensure their full participation in related programs/training

• Act as the administrator for the learning management system and responsible for releasing content as per the DAP schedule, and flagging any technical issues with the learning content

• Act as liaison for any inquiry and request from DAs to the DAP coordination office in RISA.

• Collect information and report on other digital skills development related activities conducted in the district.

• Act as a liaison between DAP coordination office in RISA and the district and other stakeholders.

• Participate in DA trainings which will be provided throughout the project lifecycle.

• Participate in DAP-related planning activities within the DAP coordination office.

Reporting:

• The Digital Ambassadors Supervisors will report to the DAP coordination office.

Deliverables:

• Monthly report which will include number of trained citizens per district disaggregated by gender, areas of training, and other details based on a template that will be provided by RISA.

• Monthly report on Digital Community Clubs at the district level

Terms of employment:

• This is a position with initial contract of one year, renewable based on performance and availability of resources

• The duty station will be located in the designated district assigned to the supervisor in question

Selection Criteria:

• Rwandan national

• Kinyarwanda fluency

• English proficiency

• Aged between 22 and 35 years.

• Must have A0 or A1 level equivalent education ICT or a related field.

• Must submit a certificate of residence signed by the Cell leadership as a proof that he/she resides in the District where he/she will operate.

• Must be able to dedicate their full time to being a digital ambassador supervisor.

Required experience and skills:

• At least 2 years of proven prior experience as a trainer/instructor

• Proof of digital skills or ICT-related competency, preferably via the

• International Computer Driving License (ICDL), Digital Skills foundation, IT Essentials or Cybersecurity certifications.

• Structured work style with a high degree of self-organization, flexibility and creativity

• Strong communication, presentation, and moderation skills

• Previous experience as a people manager or supervisor is an added advantage

Qualifications

• Advanced diploma in Computer Engineering

  0 Year of relevant experience

• Advanced diploma in Information and Communication Technology

  0 Year of relevant experience

• Advanced diploma in Electronics and Telecommunication Engineering

  0 Year of relevant experience

• Bachelor's Degree in Computer Science

  0 Year of relevant experience

• Bachelor's Degree in Computer Engineering

  0 Year of relevant experience

• Bachelor's Degree in Information and Communication Technology

  0 Year of relevant experience

• Advanced Diploma in Information Management System

  0 Year of relevant experience

• Bachelor’s Degree in Electrical and Electronic Engineering

  0 Year of relevant experience

• Bachelor’s Degree in Computer Application Technology

  0 Year of relevant experience

• Advanced diploma ( A1) in Business Information Technology

  0 Year of relevant experience

Required certificates

• Icyemezo cy'uko utuye wandikirwa n'akagali

Required competencies and key technical skills

• Integrity

• Strong critical thinking skills and excellent problem solving skills.

• Inclusiveness

• Accountability

• Communication

• Teamwork

• Client/citizen focus