Rwanda Ultimate Golf Course Ltd

Job Description

Tittle: IT Officer

Place of Work: Kigali Golf Resort & Villas

Reports to: IT Manager

Who We Are:

Rwanda Ultimate Golf Course is a private company created to position Rwanda as the best golfing destination in Africa and one of the greatest in the world. The first project of Rwanda Ultimate Golf Course, to reach this goal, is the Kigali Golf Resort & Villas. The golf course is a real estate masterpiece designed by the worldwide famous Gary Player. The facility will also include a five-star Clubhouse and other amenities.

Position Overview:

The IT Officer will oversee the technical infrastructure of the resort, ensuring the smooth operation of network systems, IP telephony, surveillance systems, and various software platforms. The role requires hands-on expertise in managing and maintaining IT systems, providing support to all departments, and ensuring seamless integration of technological resources.

Key Responsibilities:

• Network Management: Maintain and troubleshoot the network infrastructure, including routers, switches, access points, and fiber connectivity.
• IP Phones and PBX Systems: Configure and manage IP phones and PBX systems to ensure uninterrupted communication.
• CCTV Systems: Oversee the surveillance system’s functionality, including regular maintenance and incident troubleshooting.
• Helpdesk Support: Provide technical support to resolve IT-related issues promptly.
• Background Music: Manage and update music system.

• Software Management: Maintain and troubleshoot systems such as: MICROS POS, Materials Control, Lightspeed, Microsoft 365, Sage 300, OASYS HR and Payroll Management
• Company Website & QR Code Solutions: Update website content, troubleshoot QR code-based services, and support marketing efforts.
• IPTV Systems: Configure and maintain IPTV systems
• Data Security: Implement security best practices for network and software systems.
• Vendor Management: Liaise with external service providers for repairs, upgrades, and project implementations.

Requirements:

• Bachelor’s degree in Information Technology, Computer Science, or related field.
• At least 2 years of experience in a similar role.
• Proficiency in networking
• Experience with PBX, CCTV systems, and server management.
• Understanding of enterprise software like Sage 300, MICROS POS, and Microsoft 365.
• Excellent problem-solving and communication skills.
• Ability to work under pressure and handle multiple priorities.

Required documents:

• A detailed CV with 3 contacts of professional referees.
• A one-page cover letter with a motivation statement in relation to the responsibilities and requirements for this position.
• Copies of academic degree, professional training certificates, and other relevant training certificates.
• A copy of your national ID

How to Apply

• The deadline for submitting applications is Friday, January 31, 2025, at 14:00 hrs Kigali time.
• All applicants must send their zipped documents to hr@rwandagolf.rw with the subject line "IT Officer Position."
• Only selected candidates for interview will be contacted.
• Any unzipped documents or applications without the specified subject line will be automatically disqualified.