Exciting Career Opportunity at the Rwanda Social Security Board (RSSB) - Manager, Benefits Package

Are you ready to embark on a transformational journey? We are seeking a dynamic and experienced individual to join us as the Manager, Benefits Package. If you thrive in dynamic environments and are committed to innovation and transformation, this is the opportunity for you!

In this role, you will play a crucial part in ensuring that RSSB has developed benefit programs across. You will collaborate closely with cross-functional teams and stakeholders to align benefits programs efforts with business objectives and foster a culture of continuous learning and innovation. Your efforts will contribute to the continued growth and success of RSSB.

As the Manager, Benefits Package, you will be the specialist and play a critical role in designing and implementing benefits programs that attract, retain and engage employees. If you have what it takes to develop and administer employee benefits programs, we encourage you to apply.

The Manager, Benefits Package will be responsible for designing benefits package programs, develop and implement benefits package programs while ensuring these comply with current legislation and are aligned to support the business strategic objective.

About RSSB

The Rwanda Social Security Board (RSSB) has the mandate to manage and promote social security in Rwanda. RSSB's vision is to provide a comprehensive social security system that caters to the diverse social security needs of the population, RSSB plays an important role in realizing Vision 2050 and the National Strategy for Transformation (NST1). RSSB manages six social security schemes, namely: Pension, Occupational Hazards, Medical scheme, CBHI, Maternity Leave Benefits and EjoHeza (Long-term Term Saving Scheme).

As a leading player in the financial sector, RSSB serves as the largest institutional investor in Rwanda. With assets under management amounting to 2.06 trillion Rwf , which is equivalent to over 15% of the country's GDP, RSSB invests in key sectors of the economy and plays a crucial role in growing the country’s financial sector. With approximately 12 million members in the above six schemes, encompassing over 90% of Rwanda's population, RSSB is at the forefront of securing the health and financial well-being of Rwandans.

To achieve its important mandate, RSSB is embarking on a transformative journey, aiming to become a modern, data-driven, and high-performing institution. As part of this ambitious initiative, we are seeking highly motivated individuals who are results-oriented and uphold the highest standards of professionalism and integrity. By joining RSSB, you will have the opportunity to actively contribute to the advancement of social security and overall transformation of Rwanda.

Key Duties and Responsibilities

1. Develop and implement a comprehensive benefits strategy that aligns with the organization's overall goals and objectives.

2. Plan and design employee benefits programs, including health, dental, vision, life insurance, disability, and other benefits.

3. Administer and manage existing benefits programs, including open enrollment, claims processing, and employee communications.

4. Develop and manage the benefits budget, ensuring that expenses are within budgeted amounts.

5. Ensure compliance with relevant laws, regulations, and industry standards related to benefits administration.

6. Analyze and report on benefits data to identify trends, areas for improvement, and opportunities for cost savings.

7. Design and implement programs to increase employee engagement and appreciation for the organization's benefits programs.

8. Research and benchmark the organization's benefits package against industry norms to ensure competitiveness in attracting and retaining top talent.

9. Develop and maintain policies related to employee benefits, including eligibility criteria, enrollment procedures, and claim procedures.

10. Provide training and support to HR staff on benefits-related topics to ensure accurate and effective administration of benefits programs.

11. Conduct regular audits and reviews to ensure compliance with regulations and company policies related to benefits administration

12. Continuously monitor and evaluate the effectiveness of benefits programs and make recommendations for improvements.

13. Conduct literature review and synthesize evidence on cost-effectiveness of services proposed for cover by RSSB medical insurance schemes for informed recommendations 

14. Promote the use of evidence in designing/updating medical benefits packages with aim to maximize member’s wellness

Key Qualifications and Experience

The successful candidate must have at least:

• Master’s Degree in a Clinical Medicine Field, Pharmacy, Health Economics, Public Health, Health Administration, Hospital Management, Health Sciences, Insurance, Actuarial Science, Economics, Business Administration or any other relevant field preferably with 4 years’ relevant experience, 2 of which should have been in a senior officer role 

OR 

• Bachelor’s Degree in Medicine, Pharmacy, Public Health, Health Administration, Hospital Management, Health Sciences, Insurance, Actuarial Science, Economics, Business Administration or any other relevant field preferably with 6 years’ relevant experience, 2 of which should have been in a senior officer role

Key competencies

Technical Competencies:

1. The role holder should possess strong knowledge of the health industry, health sector regulations and standards

2. The incumbent must have sound knowledge of health policies

3. The role holder must demonstrate strong understanding and knowledge of benefit calculation

4. The incumbent must demonstrate an in depth understanding of metrics and procedures to define benefits package

Behavioral Competencies:

1. Must demonstrate impeccable customer service focus, strategic thinking, and strong ethical background with an ability to resist and zero tolerance for corrupt, political and other undesirable influences;

2. Must be able to establish and maintain constructive and effective relationships with key stakeholders and staff alike;

3. Must be open to change and adapt established methods for new uses within the institution

Additional Information:

The position is based in Kigali, Rwanda and applicants must be willing to relocate outside their countries of domicile.

RSSB reserves the right to appoint or to issue an employment contract to the successful candidate.

Interested candidates are advised to visit the RSSB website for a more detailed job description for the role, and submit your application online by Tuesday, 11 March 2025

In addition, please attach a curriculum vitae that contains details of your qualifications, experience and positions held relevant to this role. Include your day and evening telephone numbers, email address, names and address of three professional referees. Also, attach copies of your academic and professional qualifications.

Any form of canvassing will lead to automatic disqualification.

Only short-listed applicants will be contacted.

Shortlisted candidates will be required to submit a valid Criminal Clearance Certificate.

RSSB is an Equal Opportunity Employer