Are you ready to embark on a transformational journey? We are seeking a dynamic and forward-thinking leader to join us as the Manager, HR Operations. If you thrive in dynamic environments and are committed to innovation and transformation, this is the opportunity for you!

The Rwanda Social Security Board aspires to transform towards a modern, high performing institution that is committed towards enhancing performance culture and aligning talent initiatives with operational goals to improve efficiency and effectiveness in the organisation.

This role offers a unique opportunity to contribute in overseeing and optimizing the day-to-day human resources functions within the organization. This role combines strategic HR management with operational efficiency to ensure that HR processes are running smoothly and in alignment with RSSB goals.

If you have what it takes to work closely with a dynamic team of individuals and you are passionate about being part of a mission-driven organization that prioritizes the well-being of millions of individuals, then we are looking for you. In this pivotal role, you will contribute to transforming the organization, towards providing soci0-economic well-being, long-term stability and prosperity for Rwandans.

The Manager, HR Operations will be responsible of implementing the Human Capital policies and procedures to ensure that the company’s culture and employee well-being is aligned to the overall strategy. 

About RSSB

The Rwanda Social Security Board (RSSB) has the mandate to manage and promote social security in Rwanda. RSSB's vision is to provide a comprehensive social security system that caters to the diverse social security needs of the population, RSSB plays an important role in realising Vision 2050 and the National Strategy for Transformation (NST1). RSSB manages six social security schemes, namely: Pension, Occupational Hazards, Medical scheme, CBHI, Maternity Leave Benefits and EjoHeza (Long-term Term Saving Scheme).

As a leading player in the financial sector, RSSB serves as the largest institutional investor in Rwanda. With assets under management amounting to 2.06 trillion Rwf , which is equivalent to over 15% of the country's GDP, RSSB invests in key sectors of the economy and plays a crucial role in growing the country’s financial sector. With approximately 12 million members in the above six schemes, encompassing over 90% of Rwanda's population, RSSB is at the forefront of securing the health and financial well-being of Rwandans.

To achieve its important mandate, RSSB is embarking on a transformative journey, aiming to become a modern, data-driven, and high-performing institution. As part of this ambitious initiative, we are seeking highly motivated individuals who are results-oriented and uphold the highest standards of professionalism and integrity.

Roles and Responsibilities

• Ensure effective management of staff leave Management.
• Coordinate and approve all activities related to staff missions, transfers, replacements, and movements in collaboration with their respective hierarchal supervisors.
• Produce all required reports and submit them to the hierarchal supervisor.
• Liaise with Performance, Talent and Development function to conduct staff exit interviews for departing employees to ensure that valid reasons for exit are considered in the change management process and staff welfare initiatives
• Maintain complete and accurate Human Resource documentation/ records as an on-going process to ensure accuracy and completeness.
• Manage staff under his/her direct supervision

• Coordinate the evaluation and review of HR operations’ policies, and procedures
• Develop employee wellness programs
• Review and approve research on employee satisfaction based on employee needs.
• Identify trends and implement new practises to engage and motivate employees
  Structure HR Operations in ways that will yield the highest value for RSSB, evaluate and report on the effectiveness of employee benefit programs
• Prepare forecast budgets, reports, and presentations for employee wellbeing programs.
• Oversee the preparation and organisation of staff related events including general assembly, international labour day, awards ceremonies, reception for retiring staff among others
• Perform any other duties related to HR Operations as may be assigned from time to time

Key Qualifications and Experience

The successful candidate must have at least:

• Master’s degree in Human Resource Management, Finance, Accounting or Business Administration, Public Administration, or any other relevant field with at least 4 years’ relevant experience, 2 of which should have been in supervisory role

OR

• Bachelor’s degree in Human Resource Management, Finance, Accounting or Business Administration, Public Administration, or any other relevant field with at least 6 years’ relevant experience, 2 of which should have been in supervisory role

Key competencies

Technical Competencies:

1. The job holder should possess records management and knowledge of HR technology

2. The incumbent must have knowledge of rules and regulations governing public service, labour code and other relevant rules

3. The role holder must have talent and skills management expertise

4. The incumbent must have career Development and Coaching skills

Behavioral Competencies:

1. Must demonstrate impeccable customer service focus, strategic thinking, and strong ethical background with an ability to resist and zero tolerance for corrupt, political and other undesirable influences;

2. Must be able to establish and maintain constructive and effective relationships with key stakeholders and staff alike;

3. Must be open to change and adapt established methods for new uses within the institution;

Additional Information:

RSSB reserves the right to appoint or to issue an employment contract to the successful candidate.

Interested candidates are advised to submit applications online by Tuesday 31, December, 2024

In addition, please attach a curriculum vitae that contains details of your qualifications, experience and positions held relevant to this role. Include your day and evening telephone numbers, email address. Also, attach copies of your academic and professional qualifications.

RSSB is an Equal Opportunity Employer