Exciting Career Opportunity at the Rwanda Social Security Board (RSSB) - Assistant Officer- Medical Benefits

Are you ready to embark on a transformational journey? We are seeking a dynamic and forward-thinking leader to join us as the Assistant Officer - Medical benefits. If you thrive in dynamic environments and are committed to innovation and transformation, this is the opportunity for you!

The Rwanda Social Security Board aspires to transform towards a modern, high performing institution that is committed towards high standards of maintaining efficiency to achieve member satisfaction in timely verification processing.

If you have what it takes to work closely with a dynamic team of health practitioners and you are passionate about being part of a mission-driven organization that prioritizes the well-being of millions of individuals, then we are looking for you. In this pivotal role, you will directly contribute to transforming the organization, towards providing socio-economic well-being, long-term stability and prosperity for Rwandans.

Reporting to the Lead, Medical benefits, the Assistant Officer- Medical Benefits will be responsible for verifying medical invoices from Health Facilities in Medical Insurance Scheme.

About RSSB

The Rwanda Social Security Board (RSSB) has the mandate to manage and promote social security in Rwanda. RSSB's vision is to provide a comprehensive social security system that caters to the diverse social security needs of the population, RSSB plays an important role in realising Vision 2050 and the National Strategy for Transformation (NST1). RSSB manages six social security schemes, namely: Pension, Occupational Hazards, Medical scheme, CBHI, Maternity Leave Benefits and EjoHeza (Long-term Term Saving Scheme).

RSSB is the largest social security institution in Rwanda, providing a wide range of social protection services to individuals in both the formal and informal sectors, including health insurance benefits.

To achieve its important mandate, RSSB is embarking on a transformative journey, aiming to become a modern, data-driven, and high-performing institution. As part of this ambitious initiative, we are seeking highly motivated individuals who are results-oriented and uphold the highest standards of professionalism and integrity. By joining RSSB, you will have the opportunity to actively contribute to the advancement of social security and overall transformation of Rwanda.

If you are passionate about making a meaningful impact, ready to embrace innovation and change, and eager to work in a dynamic and collaborative environment, then RSSB is the place for you.

Requirements

Key Duties and Responsibilities

1. Carry out the day-to-day verification of medical invoices received from health facilities.

2. Check submitted invoices and supporting documentation for accuracy, eligibility, and compliance with contract terms.

3. Ensure smooth verification and reconciliation process and prepare related reports.

4. Implement verification policies and procedures.

5. Ensure compliance with RSSB standards and uphold professionalism in all work-related engagements

6. Flag irregular claims or service patterns observed during invoice review or field visits, participate in gathering documentation and compiling evidence for medical fraud investigations.

7. Report to the immediate supervisor any fraud cases, or breach of the contract that may arise

8. Support the control and tracking of unpaid or disputed invoices and their resolution status

9. Participate in medical invoices analysis and counter verification activities

10. Participate in scheduled visits to contracted health facilities to assess service delivery and compliance with contractual obligations.

11. Receive and register invoices submitted by branches to Head Office for payment processing.

12. Sort, organize, and archive invoices and supporting documents received from different branches.

13. Actively participate in various meetings and produce related reports

14. Prepare and timely submit periodic and annual reports as required

15. Perform any other duties related to Invoices Verification function as may be assigned from time to time

Responsibilities

Key Duties and Responsibilities

The successful candidate must have at least:

1. Advanced Diploma or Bachelor’s Degree in Nursing, Public Health, Health Administration, Hospital Administration, or related field.

Key competencies

Technical Competencies:

1. The role holder must have sound knowledge of public health policies

2. The role holder must demonstrate ability to communicate in a clear and concise manner

3. The incumbent must have strong knowledge in cost benefits analysis and understand the metrics to define benefits

4. The incumbent must have sound understanding in social security legislation

5. Having experience or internship in medical invoice verification for health insurances or health facility billing will be an advantage

Behavioral Competencies:

1. Must demonstrate impeccable customer service focus, strategic thinking, and strong ethical background with an ability to resist and zero tolerance for corrupt, political and other undesirable influences;

2. Must be able to establish and maintain constructive and effective relationships with key stakeholders and staff alike;

3. Must be open to change and adapt established methods for new uses within the institution;

4. Must have ability to work independently or in a team, with high integrity and confidentiality;

5. Must be ready to be appointed to different geographical locations depending on the job requirements.

Additional Infrormation

The position is based at both RSSB Branches and Head Office in Rwanda. RSSB reserves the right to appoint or to issue an employment contract to the successful candidate.

Candidates are advised to visit the RSSB website for a more detailed job description for the role, and submit your application online by Friday, 18^th July 2025.

In addition, please attach a curriculum vitae that contains details of your qualifications, experience and positions held relevant to this role. Include your day and evening telephone numbers, email address, names and address of three professional referees. Also, attach copies of your academic and professional qualifications.

Any form of canvassing will lead to automatic disqualification.

RSSB is an Equal Opportunity Employer