Concern Worldwide is an Irish-based non-governmental, international, humanitarian organization dedicated to the reduction of suffering and working towards the ultimate elimination of extreme poverty in the world’s poorest countries.

Our programs in Rwanda employ innovative techniques and models, such as linking agriculture and nutrition and applying the graduation model, to help transform the extreme poor's lives. Our team in Rwanda is implementing the graduation program to help our beneficiaries in the Gisagara and Nyaruguru Districts graduate from extreme poverty.

Vacancy announcement/Cleaner

Job Description

Title: Cleaner

Grade: GB 1

Supervisor: Operations Officer

Supervises: N/A

Location: Huye

Contract: Open Ended

Position Summary

Concern Worldwide is seeking to recruit a Cleaner for its Operations Department, to be based in Huye. The Cleaner will report directly to the Operations Officer, under the overall supervision of the Operations Manager.

This is an open-ended opportunity, beginning with a three-month probationary period. Upon successful completion of the probation, the candidate may be offered a permanent position.

General Duties and Responsibilities

All duties must be carried out in accordance with Concern Worldwide policies and procedures, the Administrative Manual, Logistics Manual, Human Resources Manual, and Transport Manual as well as the national laws of Rwanda.

Specific Responsibilities

Office Cleaning (Inside, Outside, and Compound Areas)

• Clean offices, toilets, the compound, backyard, and area outside the gate on a regular basis.
• Remove dust from chairs, tables, and other office furniture daily.
• Ensure that waste is properly disposed of in the designated area.
• Request cleaning materials in a timely manner and ensure their proper usage.
• Return items to their original place after cleaning.
• Wash and regularly hang to dry any clothes, linen, or cleaning cloths used.

Tea/Coffee Preparation

• Prepare tea and coffee as needed throughout the day.
• Keep the kitchen and cooking utensils always clean.
• Report any missing or broken kitchen utensils to the line manager.

Generator Operation

• Switch on the generator whenever there is a power outage.
• Switch off the generator when power is restored.
• Refill the generator with fuel as needed.
• Record usage details (hours run, quantity of fuel consumed, etc.) in the generator log sheet each time it is used.
• Share the weekly generator log sheet with the Logistics Support Officer.

Other Duties

• Undertake any other duties as mutually agreed with the line manager.
• Cover the gatekeeper during their absence (e.g., lunch hour).
• Report any irregularities concerning compound security to the line manager.

Emergency Response

• Be prepared to take on additional tasks or work extra hours during emergency situations, if needed.

Qualifications and experience required

Essential:

• Minimum of High school diploma
• At least two years of work experience on the same responsibilities
• Good communication skills specifically able to communicate in English Cleary since will be working in English speaking environment , French will be an added value
• Physically fit
• Punctuality and trustworthiness

Special Skills, Aptitude or Personality Requirements

• Ability to understand and follow instructions
• Attention to details
• Honesty and trust worthiness
• Excellent interpersonal skills and ability to work in a multicultural and multinational environment
• Ability to implement Concern’s Policies and procedures to ensure effective and efficient support of the Organization’s Objectives
• Ability to maintain the utmost discretion and confidentiality

We encourage all eligible candidates, irrespective of gender, ethnicity and origin, political beliefs, religious beliefs, sexual orientation, or socio-economic status to apply to become a part of the organization. Concern is against all forms of discrimination and unequal power relations and is committed to promoting equality.

If this role sounds right for you, please apply with your CV and cover letter.

All applications should be submitted through email: Yvonne.niyonkuru@concern.net before June 19th, 2025. Please indicate the position you are applying in the subject line of the email

IMPORTANT INFORMATION:

Concern has an organisational Code of Conduct (CCoC) with three Associated Policies; the Programme Participant Protection Policy (P4), the Child Safeguarding Policy and the Anti-Trafficking in Persons Policy accessible here.

These have been developed to ensure the maximum protection of programme participants from exploitation, and to clarify the responsibilities of Concern staff, consultants, visitors to the programme and partner organization, and the standards of behavior expected of them.

In this context, staff have a responsibility to the organization to strive for, and maintain, the highest standards in the day-to-day conduct in their workplace in accordance with Concern’s core values and mission.

Any candidate offered a job with Concern Worldwide will be expected to sign the Concern Staff Code of Conduct and Associated Policies as an appendix to their contract of employment. By signing the Concern Code of Conduct, candidates acknowledge that they have understood the content of both the Concern Code of Conduct and the Associated Policies and agree to conduct themselves in accordance with the provisions of these policies.

Additionally, Concern is committed to the safeguarding and protection of vulnerable adults and children in our work. We will do everything possible to ensure that only those who are suitable to work or volunteer with vulnerable adults and children are recruited by us for such roles.

Subsequently, working or volunteering with Concern is subject to a range of vetting checks, including criminal background checking.

During this job application, you will provide Concern with your personal data. Concern takes its responsibilities towards this personal data very seriously and is committed to complying with all relevant data protection legislation. You have certain rights under data protection legislation. For more information on how to exercise those rights please visit www.concern.net/about/privacy

Date: 1/5/2025 Names: YvanTrapet

Title: Country Director Rwanda and Burundi Signature: