Department: Fintech

Level: 3L

Location: Kigali, Rwanda

Posted: Nov 10, 2025

Deadline: Nov 17, 2025

About MTN

Mobile Money Rwanda Limited is focused on attracting, recruiting, developing, and retaining professionals that contribute meaningfully to our mission of making our customers’ lives a whole lot BRIGHTER.

We are an equal employer with a strong culture that is looking forward to and encourages creative thinking and innovation while remaining at the forefront of the latest technology and trends.

Mobile Money Rwanda Limited is therefore Internally and Externally recruiting a highly competent and self-motivated individual for the position below. 

Mission/Core purpose of the Job

The Manager, Key Accounts is responsible for identifying MFS business/sales opportunities, managing partnerships with Corporate and Organizational Clients, pitching products or services to new clients, and maintaining a good working relationship with business contacts. Additionally, they drive all corporate engagements to achieve business growth.

Key Performance Areas:

• Ensure effective implementation of business development policies, procedures, tools and techniques within the team, under guidance from the SM Fintech Business Development.
• Assist in building an in-depth knowledge of the client’s operating environment, business drivers, objectives, strengths and challenges to be able to develop and implement solutions to meet their strategic needs.
• Manage the development of business engagement plans aimed at growing the Fintech clientele base and driving revenue.
• Responsible for managing strategic partners across the Fintech ecosystem.

• Manage engagement with corporate bodies and other institutions for new business opportunities
• Develop a contact strategy, create and maintain an account development plan for each of the allocated accounts
• Responsible for managing the identification of new business opportunities and providing guidance to the team in the follow up engagements
• Manage the planning of business sessions with the prospective clients
• Contribute towards increasing market share through the acquisition of new accounts as well as the development and maintenance of current accounts
• Ensure full integration of quality management processes within all sales activities for the allocated regional accounts, ensuring effective deployment on a day-to-day basis
• Undertake a deep dive into the client's business / understand their needs in depth to be able to provide best best-suited solutions to them.
• Provide insights into product development based on business engagements. Where and when required, escalate the voice of customers to the product teams to assist in improving product performance
• Manage the support to business development engagements in the regions by leveraging the Field Sales Team
• Provide support with promotions design and execution
• Implement and execute policies, procedures and guidelines cascaded by the functional lead and ensure the team complies with the same
• Comply with the set governance mechanisms, under supervision from the functional lead and ensure the team does the same
• Cascade the Group Fintech budget, analytics and reporting framework in the sub-function, under direction from the SM Fintech Business Development
• Evaluate the efficiency and effectiveness of Corporate Accounts and propose and offer suggestions for improvements
• Report daily to the SM Fintech Business Development relating to progress made within the function and in accordance with the measurement metrics set by the organization.
• Report on an ad hoc basis on specific projects, as required.
• Abide by the strategy cascaded by the functional lead and assist in the creation of the sub-functional strategy
• Ensure effective implementation of the functional strategy

Experience

• Minimum 4 to 6 years relevant experience in a similar position with at least 2 years in a managerial role
• Experience in Fintech, banking or financial services is preferred.
• Successful track record as a senior professional with experience in Sales, Business Development, Account Management, etc.
• Experience working in a global/multinational enterprise with a good understanding of emerging markets.

Education Background

• Minimum of bachelor’s academic degree, coupled with an MBA/Master, would be advantageous.
• A 4-year degree in Business Administration, Commerce, Marketing, Economics or a related field will be advantageous 

How To Apply

All interested candidates are requested to apply through the MTN website and submit their updated curriculum vitae with copies of notified academic credentials no later than 17^th Nov 2025. MTN Website portal: https://www.mtn.co.rw/careers/

We strongly encourage applications from women and/or individuals with disabilities.

Note: Should you not hear from us within 14 (fourteen) days from the closing date of this advertisement, you may consider your application unsuccessful. If you encounter any issues when completing the application, reach out to Alozius.Mutamba@mtn.com (+250788319965)

At MTN Rwandacell Plc, we are committed to safeguarding your data privacy. For more information, visit our website to read our job applicants' privacy notice that explains how we collect, use, disclose, and protect your personal data at https://www.mtn.co.rw/privacy-notice-for-job-applicants/