Exciting Career Opportunity at the Rwanda Social Security Board (RSSB) - Senior Data Center Engineer

Are you ready to embark on a transformational journey? We are seeking a dynamic and forward-thinking leader to join us as the Senior Data Center Engineer. If you thrive in dynamic environments and are committed to innovation and transformation, this is the opportunity for you!

This role offers a unique opportunity to be at the forefront of cutting-edge technology and innovation in data center management. 

The Senior Data Center Engineer will be responsible for overseing and managing all data center operations, ensuring high availability and reliability of services. This role involves working with cutting-edge virtualization technologies and modern network components to maintain and enhance our data center infrastructure.

About RSSB

The Rwanda Social Security Board (RSSB) has the mandate to manage and promote social security in Rwanda. RSSB's vision is to provide a comprehensive social security system that caters to the diverse social security needs of the population, RSSB plays an important role in realising Vision 2050 and the National Strategy for Transformation (NST1). RSSB manages six social security schemes, namely: Pension, Occupational Hazards, Medical scheme, CBHI, Maternity Leave Benefits and EjoHeza (Long-term Term Saving Scheme).

As a leading player in the financial sector, RSSB serves as the largest institutional investor in Rwanda. With assets under management amounting to 2.06 trillion Rwf , which is equivalent to over 15% of the country's GDP, RSSB invests in key sectors of the economy and plays a crucial role in growing the country’s financial sector. With approximately 12 million members in the above six schemes, encompassing over 90% of Rwanda's population, RSSB is at the forefront of securing the health and financial well-being of Rwandans.

To achieve its important mandate, RSSB is embarking on a transformative journey, aiming to become a modern, data-driven, and high-performing institution. As part of this ambitious initiative, we are seeking highly motivated individuals who are results-oriented and uphold the highest standards of professionalism and integrity.

Key Duties and Responsibilities:

1. Oversee and manage all data center operations, including primary and disaster recovery sites.

2.  Ensure high availability and reliability of data center services.

3. Implement and maintain virtualization technologies such as VMware and Hyper-V.

4. Manage network components including firewalls, Application Delivery Controllers (ADCs), and other modern network appliances.

5. Conduct routine hardware and software audits of servers to ensure compliance with established standards, policies, and configuration guidelines.

6. Perform regular backup operations and implement appropriate processes for data protection, disaster recovery, and failover procedures.

7. Test and verify hardware and software strategies for high availability and quick recovery in emergency scenarios.

8. Enhance data center security protocols and implement security measures.

9. Maintain a thorough understanding of the latest security principles, techniques, and protocols.

10. Document all technical procedures and user guides.

11. Develop and maintain comprehensive documentation of all data center processes and systems.

12. Prepare reports on data center operations, uptime, and incident resolution.

Key Qualifications and Experience

The successful candidate must have at least:

• Bachelor’s degree in Computer Science, Information Technology, Engineering, or a related field preferred.

• Proven experience as a Data Center Engineer, Site Reliability Engineer, or similar
  role.

• Strong working knowledge of virtualization technologies such as VMware, Hyper-V, and Veeam.

• Experience with network management and with modern network components like
  ADCs, firewalls, etc.

• Certifications in VMware, Cisco, or similar are preferred but not mandatory.

• Training or certifications in IT security and network management highly regarded.

Key competencies

Technical Competencies:

1. Expertise in managing and configuring enterprise-wide LANs, WANs, VPNs,
   etc

2. Skills in virtualization technology and appliance management.

3. Ability to design and implement comprehensive security measures.

Behavioral Competencies:

1. Must demonstrate impeccable customer service focus, strategic thinking, and strong ethical background with an ability to resist and zero tolerance for corrupt, political and other undesirable influences;

2. Must be able to establish and maintain constructive and effective relationships with key stakeholders and staff alike;

3. Must be open to change and adapt established methods for new uses within the institution;

Additional Information:

RSSB reserves the right to appoint or to issue an employment contract to the successful candidate.

Interested candidates are advised to visit the RSSB website for a more detailed job description for the role, and submit your application online by Wednesday 11, December 2024.

In addition, please attach a curriculum vitae that contains details of your qualifications, experience and positions held relevant to this role. Include your day and evening telephone numbers, email address. Also, attach copies of your academic and professional qualifications.

RSSB is an Equal Opportunity Employer