IT Support Engineer

A Assigns DHCP addresses B Encrypts every file on a server C Sends a message to a defined group of recipients D Creates a local Windows profile

A Disable email security B Forward it to all staff C Reply with their password D Ask them not to interact with it and follow the organization's phishing-reporting process

A Another person to manage specified calendar activities or permissions on someone's behalf B Access to every company system automatically C A change to the user's IP address D Permanent ownership of all mailbox data

A The recipient's monitor is off B A security or spam filter flagged it for review C The sender has too much RAM D The network cable is too long

A Deletes incoming messages B Resets the user's password C Automatically informs senders that the user is unavailable or has limited access D Changes the company's DNS records

A Reformat the computer without approval B Delete the entire mailbox immediately C Disable all security software D Capture the error and test safe mode or other approved basic troubleshooting

A Allows authorized users to access a common mailbox for a team or function B Lets all employees share one password C Stores operating-system drivers D Replaces a network firewall

A The monitor cable is disconnected B A message could not be delivered and a delivery-status explanation may be provided C The laptop has overheated D The keyboard battery is low

A To stop operating-system updates B To increase mailbox font size C To ensure access remains appropriate and follows least privilege D To improve printer speed

A The laptop's wallpaper B The user's favourite website C The monitor serial number only D Sender, recipient, time, error or bounce message, and message trace details if available