IT Support Engineer

A Infrastructure as a Service B Internet as a Switch C Identity and Access Security D Internal Application Support

A Printer access and scanning B Platform as a Service C Public address assignment service D Password authentication and security

A Always acts as the user's keyboard B Only displays a local desktop wallpaper C Provides services or resources requested by client devices D Works without an operating system or firmware

A Increasing Wi-Fi coverage B Striping with no redundancy C Encrypting email attachments D Mirroring data across drives for redundancy

A Striping for performance or capacity without disk redundancy B Mirroring every block to a second disk C Automatic off-site backups D Encryption of network packets

A Assigns keyboard layouts B Distributes requests across multiple servers or service instances C Cleans printer rollers D Creates user passwords

A A user's preferred browser theme B The colour of office furniture C Availability, performance, capacity, and error conditions D The serial number of a mouse pad

A It prevents all software bugs B It removes the need for monitoring C It guarantees no service outages D It helps anticipate resource needs and avoid performance or availability problems

A To recover a service that is stuck or apply an approved change B To repair physically broken disks C To increase installed CPU cores D To replace the backup strategy

A To make changes impossible B To reduce risk, coordinate impact, and preserve accountability C To avoid documenting outcomes D To bypass testing