IT Support Engineer

A Repairs cracked screens physically B Routes all public internet traffic C Centrally enforces settings, policies, and management for enrolled devices D Creates Ethernet patch cables

A Disable the company's device management B Wait several weeks before reporting C Post the unlock code publicly D Report it promptly so approved tracking, lock, or wipe actions can be considered

A Updates can fix security vulnerabilities, bugs, and compatibility issues B Updates always increase storage capacity C Updates eliminate the need for antivirus D Updates guarantee no future crashes

A Only the laptop's wallpaper B IP settings, gateway, DNS, captive portal, and whether other devices are affected C The printer's paper tray D The monitor's refresh rate

A A type of SSD B A computer's BIOS menu C A web page users must pass through to authenticate or accept terms before network access D A Windows system file checker

A Adds more RAM B Supplies electricity to a laptop C Replaces all DNS records D Acts as an intermediary for requests between clients and other servers

A Installation may require elevated privileges or be restricted by policy B The monitor is too large C The keyboard layout is wrong D The Ethernet cable is too short

A A network cable certification B Terms that define how software may legally be used C A backup power device D A user's temporary IP address

A Disable security logging B Immediately delete all company data C Collect symptoms and logs, check updates and resources, and test approved troubleshooting steps D Assume the monitor is defective

A Ignore the user's symptoms B Make many unrelated changes at once C Guess and avoid testing D Work methodically, change one variable at a time, document findings, and escalate when needed